Need help with HugoFamily?

Create a family space on the web, choose a language, and you’re in. Nothing to set up first — start free.

HugoFamily runs in your browser and can be added to your home screen like an app. You'll find step-by-step guides for iPhone, Android, and desktop on the How it works page.

Installation guide

You invite parents by email. Children join via a simple QR code — with no email and no password. Parents stay in control.

Create your first shared list, and anyone in the family can add items from their phone — they show up for everyone else right away.

Assign household chores, set gentle reminders, and you can approve completed tasks. It works for children, too.

Family Plus. Me → Calendar integration. Either subscribe a calendar (Apple, Google as a URL, Outlook — read-only), or Connect Google and HugoFamily creates a calendar named HugoFamily. Dated tasks that belong to you show up there as all-day events. Changes and completion belong in HugoFamily. Detailed guide: Help

A family loyalty-card wallet — securely stored codes, camera scan, and a big barcode at the checkout with one tap. Managed by parents.

Shared colour sticky notes for the whole family — a short message, pin on the home screen, optional expiry. Not a chat replacement, more like a calm notice board at home.

Family meal planning on the Family Plus plan — everyone suggests what they'd like, parents decide what fits the week, and you can send ingredients to the shopping list after you confirm. Children can vote on ideas; parents edit the weekly plan.

A personal measurements journal on Family — weight trends, goals, and calm charts. Not a medical app. Intimate entries have their own HugoIntimate module (Family Plus).

A private intimate journal on Family Plus — separate from HugoJournal, encrypted activities, a stopwatch, and a summary just for you. Children cannot access it.

You track your cycle in HugoJournal (Family plan). You can offer it read-only to one adult in the family — they have to accept. After they accept, they see it in HugoIntimate (Family Plus). It is not a medical app. You can revoke sharing at any time. It is not offered to children. Detailed guide: Help

Freezer memory on Family Plus — write a number on the bag; Hugo remembers contents, age, and place. Put in, take out, and browse without paper notes.

A weekly pocket-money ritual on Family Plus: kids check off help at home, parents close and review the week — then assign a free-form amount. No bank and no automatic formula.

After you add HugoFamily to your home screen it never opens to a blank screen offline — you see the last loaded content or the “You’re offline” page. Offline read is included in Family and Family Plus; offline write (change queue) is only in Family Plus.

Queued offline changes send when you reconnect. Intimate notes stay on the device until sync — the queue never shows the note text.

Daily and weekly shopping lists are free. Tasks, loyalty cards, and the journal (HugoJournal) are on Family; notes, meals, freezer (HugoFreezer), private intimate journal (HugoIntimate), and pocket money (HugoPocket) are on Family Plus — details on the Pricing page.

The HugoFamily AI plugin is part of the Family Plus plan. Sign in as a parent via OAuth — no copying a secret key into chat. Detailed guide: Help · HugoFamily AI plugin

You need an active Family Plus plan and a parent account. Check your subscription in Settings. After cancellation or expiry the connection stops working — renew your plan or reconnect the assistant.

We use magic links and passkeys (Face ID, fingerprint). There's no password to remember.

Write to us using the form below and we'll help you regain access.

Every family has its own separate, private space. We don't connect anything between families. Learn more on the Privacy page.

Privacy and security

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